Run Green – Support

A: No. You can use Run Green for local run and walk tracking without creating an account. An optional online account can be created inside the app if you choose to upload selected activity summaries, view your online dashboard, or use private groups, clubs, and challenges.

A: Yes. Local run and walk tracking works without an online account. Some optional online features, such as uploading activity summaries or viewing your online dashboard, require an internet connection.

A: Green Sync is an optional feature that privately synchronizes supported nutrition, weight, calorie-goal, saved-food, and activity-calorie information between Run Green and Bike Ride Green when both apps use the same account. It is controlled from Preferences and local tracking continues to work when it is disabled.

A: Your run and walk data stays on your device by default. If you choose to upload selected activity summaries to your Run Green account, only the data you choose to upload is used for your online dashboard, private groups, clubs, or challenges.

A: Yes. If you create an optional online account, you can delete your uploaded online data—including Green Sync information—or delete your account from inside the app. Deleting the online account does not automatically remove data stored locally on your device.

A: No. Run Green provides fitness estimates for general guidance only. Calorie, elevation, distance, pace, speed, and heart-rate values may vary depending on GPS signal, device sensors, terrain, and outdoor conditions.